Refund Policy

Last updated: September 20, 2026

Returns

You may request a return within 14 days of delivery. To be eligible, items must be unused, unworn, unwashed and in their original condition and packaging with any tags attached.

Damaged, defective or incorrect items

If your item arrives damaged, defective or is not what you ordered, contact us within 7 days of delivery with your order number and clear photos. We will send a replacement or issue a refund, and we will cover the return shipping cost where a return is required.

How to start a return

Email [email protected] with your order number and the reason for the return. Please do not send items back before we confirm the return instructions, as returns sent without approval cannot be accepted.

Return shipping

For returns that are not due to our error or a defect, the customer is responsible for the return shipping cost.

Items we cannot accept back

Items that have been used, worn, washed or damaged after delivery, and items returned without approval.

Refunds

Once we receive and inspect your return we will notify you of the outcome. Approved refunds are issued to your original payment method within 5-10 business days; your bank may take additional time to show the credit.